Frequently Asked Questions
Everything you need to know about the Dalstrong experience.
What kind of steel is used in Dalstrong knives?
Dalstrong utilizes a variety of premium high-carbon steels depending on the series, ranging from Japanese AUS-10V and VG10 to German ThyssenKrupp steel, ensuring optimal hardness and edge retention.
How should I maintain and sharpen my Dalstrong blades?
We recommend hand-washing only with mild soap and drying immediately. For sharpening, use a high-quality whetstone or our Dalstrong ceramic honing rods to maintain the factory-edge precision.
What is the Dalstrong 'PowerResist' guarantee?
Every Dalstrong product comes with a 100% satisfaction guarantee and a limited lifetime warranty against manufacturing defects to ensure your culinary journey is never interrupted.
Do you offer international shipping?
Yes, Dalstrong ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We offer a 120-day full refund policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How can I verify my Dalstrong product is authentic?
Authentic Dalstrong products feature our engraved logo and a unique serial number. To ensure authenticity, always purchase directly from our website or authorized retail partners.
